Retail | E-Services Close Menu

Iskan Online

Access your accounts online anywhere and anytime

You are able to take advantage and get the Internet Banking service through the following Steps

Perform the banking transactions via the Bank’s website: www.hbtf.ps, select the service icon (Internet Banking and select Iskan Online - Palestine) and obtain multiple services

The services provided through Iskan Online are divided as per the following groups

Account Services

• View accounts balances
• Request a statement summary based on transaction count
• Request a statement summary based on the date

Transfer Services

• Transfer between personal accounts at the bank
• Add/remove a beneficiary within the bank
• View beneficiaries within the bank
• Transfer between customers within the bank

Prices Viewing

• Savings account interest rates
• Exchange rates
• Currency interest rates against local currency
• Foreign currency interest rates

Cheque Services

• Request a chequebook
• View cheques with collection fees

E-SADAD Government Payment Services

• Bill payments
• Prepaid recharge
• Add a new service number
• Recover registered service numbers
• Purchase e-vouchers

Messages

• Send a message to the bank
• View your messages
• View Sent messages

Other Services

• View personal data
• Change password
• Register a new user
• Reset password when forgotten

Daily Transfer Ceilings

  • Daily amount of transfer ceiling via Iskan Online between client’s own accounts is Ten Thousand JOD by max five transactions
  • Daily amount of transfer ceiling via Iskan Online between different accounts of clients maintained with the Bank is One Thousand JOD by max five transactions  

    FAQs about Iskan Online

    There are no costs for using the E-SADAD service, as it is a free service provided by the Housing Bank in cooperation with the esteemed Palestinian Monetary Authority.

    "Some" of the service providers participating in the E-SADAD service give the possibility of paying the bills partially.

    Yes, the value of the due bills is displayed before the payment process, as well as the payment details and a one-time password (OTP) before deducting the amount for final verification.

    Yes, you can submit objections to transactions made on the E-SADAD service through:

    1-      The bank's official website via the following link:

    https://hbtf.ps/ar/suggestions

    2-      Through the Iskan Mobile app

    3- By visiting one of the bank's branches spread throughout the Palestinian territories

    4- By calling the bank's phone number 02-2945500