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Iskan Mersal

Free Subscribe service provided for Customer

Track your account activity through notifications

It is a service that provides the client to receive SMS in English and Arabic Languages at option of the client to select various banking services and transactions performed on his/her accounts in addition to promotional information about the Bank that are received regularly on his/her mobile phones (all GSM Mobile Phones) in any place and at any time.  

Service Features

  • Easy and various means and channels of subscription in this service
  • All clients can subscribe to this service whether they are individuals or corporates
  • Selection by the client of any banking service opted to receive messages about on his/her mobile phone
Service Terms & Requirements

You can subscribe to the service via:

  • Branches (fill-out subscription form) and sign the service request and general conditions.
  • Internet, through the official website of the Bank: hbtf.com ISKAN ONLINE – PALESTINE; provided that the client shall be subscribed to banking internet service (ISKAN ONLINE), and hence the SMS service can be selected after having the client entered the user number and his/her own password for the banking internet .
* Subject to the Bank’s Terms and Approval.

FAQs about Iskan Mersal

There are no costs for using the E-SADAD service, as it is a free service provided by the Housing Bank in cooperation with the esteemed Palestinian Monetary Authority.

·         Syndicates and chambers of commerce

·         Vehicles

·         Property tax

·         E-wallets and electronic subscription cards

·         E-government services

·         Education sector

·         Technological services

·         Insurance services

·         The judiciary

·         Small loan institutions

·         Municipal services

·         Telecommunications and the internet

·         Purchase Installment

·         Water, electricity, and gas

Yes, you can submit objections to transactions made on the E-SADAD service through:

1-      The bank's official website via the following link:

https://hbtf.ps/ar/suggestions

2-      Through the Iskan Mobile app

3- By visiting one of the bank's branches spread throughout the Palestinian territories

4- By calling the bank's phone number 02-2945500

Yes, the value of the due bills is displayed before the payment process, as well as the payment details and a one-time password (OTP) before deducting the amount for final verification.