FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • What are the Bank business hours for services provided by Palestine Treasury Unit? What are the Bank business hours for services provided by Palestine Treasury Unit?
    Sunday to Wednesday (08:00 AM to 15:30 PM) while Thursday (08:00 AM to 14:30 PM)
  • Why is personal loan from Housing Bank for Trade & Finance your way to go? Why is personal loan from Housing Bank for Trade & Finance your way to go?
    - Loan tenure up to 7 years
    - Grace Period up to 2 months
    - Competitive interest rates
    - Obtain Credit Card
    - Free Life Insurance 
  • What is the point of opening a current account with Housing Bank for Trade & Finance? What is the point of opening a current account with Housing Bank for Trade & Finance?
    - Get a Cheque book
    - Freely get Visa electron card that enables you to receive the following advantages:

         - Withdraw, deposit and inquiry about account transactions 7/24

          - Perform all purchase transactions with all shopping stores and malls

    - Utilize online services (ISKAN Online, Mobile Banking)   
    - Subscribe to SMS services via cell phone to know performed financial transaction on your account 24/7
    - Bills Payment Service 
  • Why is housing loan from Housing Bank for Trade & Finance your way to go? Why is housing loan from Housing Bank for Trade & Finance your way to go?
    - Different financing purposes (buy personal house, construct personal house, expand already constructed house, purchase land for building personal house
    - Financing rate up to 85% of property value
    - Loan tenure up to 25 years
    - Grace period up to 12 months
    - Competitive interest rates
    - Life Insurance
    - Obtain Credit Card
  • Who can I contact to receive inquiry on services of banking remittances and Cheques? Who can I contact to receive inquiry on services of banking remittances and Cheques?
    You can directly contact your branch or you can contact the Operation Department
  • Can I transfer sum of money to my family via Housing Bank for Trade and Finance while being abroad? What are the terms and conditions? Can I transfer sum of money to my family via Housing Bank for Trade and Finance while being abroad? What are the terms and conditions?
    Yes, you can transfer any sums of money through the corresponding banks of Housing Bank for Trade and Finance spread out in several countries of the world to your account maintained with any of our branches in Palestine.
  • When are the salaries paid in Bank? When are the salaries paid in Bank?
    The salaries received by the Bank will be posted to customers during the same day the Bank receives salaries from governmental and public authorities, companies and private institutions in order to ensure top level of quality and speed.
  • What are the purposes of housing loans? What are the purposes of housing loans?
    - Financing to buy flats and finished houses for personal housing
    - Construct / continue building of personal housing
    - Purchase piece of land and construct a building thereupon
  • Can I access express transfer service within limited minutes? Can I access express transfer service within limited minutes?
    Yes, you can utilize express transfers which enable you to send and receive funds from and to most countries of the world via express transfer system (Western Union) and from any of the bank branches in Palestine
  • How can I receive banking services after business hours or during official holidays? How can I receive banking services after business hours or during official holidays?
    You can have services of withdraw, deposit, inquiry and other via ATM devices which are available 7/24. You can also have SMS services represented by 24 diverse services that keep you in contact with the Bank. In addition, you can access banking services via internet through “ISKAN Online” service or by dial #46 for local calls; and +97022801555 for international calls, or on social media

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